Shipping policy
SHIPPING POLICY
Last Updated: 06 September 2026
Crest Business Consult
Legal Name / Proprietor: Zaiba Parveen
Trade Name: Crest Business Consult
GSTIN: 09HDBPP5453H1Z7
Udyam Registration No.: UDYAM-UP-17-0075628
Business Address:
29, Crest Business Consult
Mohalla Bandooqchiyan
Dhampur, Bijnor
Uttar Pradesh – 246761
India
Email: crestbusinessconsult@outlook.com
Phone: +91 9762658920
1. ORDER PROCESSING
Orders are processed after successful confirmation of payment and order details.
Orders are generally processed within 1–3 business days. Orders placed on Sundays or public holidays may be processed on the next working day.
Processing times may vary during sales, promotions, holidays, or periods of unusually high order volume.
2. SHIPPING & DELIVERY
Once your order has been dispatched, it will be handed over to the applicable delivery/courier partner.
Estimated delivery time is generally 3–10 business days after dispatch, depending on the delivery location and courier service.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, remote locations, operational issues, or circumstances beyond our control.
3. SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address, including the correct PIN code and contact number.
Crest Business Consult will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate address information provided by the customer.
4. DELIVERY ATTEMPTS
The courier partner may make multiple delivery attempts. Customers are requested to remain available at the provided delivery address and respond to courier communication when required.
If an order is returned to us because of repeated failed delivery attempts, incorrect address details, or refusal to accept the package, additional shipping charges may apply for re-shipment.
5. DAMAGED OR TAMPERED PACKAGES
Customers are advised to inspect the package at the time of delivery.
If a package appears damaged, opened, or tampered with, customers should report the issue to us as soon as possible at:
Email: crestbusinessconsult@outlook.com
Phone: +91 9762658920
Where applicable, customers may be requested to provide photographs, videos, order details, and other information necessary to investigate the issue.
6. DELIVERY DELAYS
While we make reasonable efforts to ensure timely delivery, Crest Business Consult does not guarantee delivery on a specific date.
We are not responsible for delays caused by courier partners, natural events, government restrictions, strikes, technical issues, incorrect customer information, or other circumstances beyond our reasonable control.
7. SHIPPING CHARGES
Applicable shipping charges, if any, will be displayed during the checkout process before the customer completes the purchase.
8. CONTACT US
For any shipping or delivery-related questions, please contact:
Crest Business Consult
Proprietor: Zaiba Parveen
Email: crestbusinessconsult@outlook.com
Phone: +91 9762658920
Address:
29, Crest Business Consult,
Mohalla Bandooqchiyan,
Dhampur, Bijnor,
Uttar Pradesh – 246761, India
GSTIN: 09HDBPP5453H1Z7
Udyam Registration No.: UDYAM-UP-17-0075628